Privacy Policy
Last Updated: 15 Oct 2026
1. Introduction
This Privacy Policy explains how Homescoper (“we”, “us”, “our”) collects, uses, shares and protects personal data when you use our website at https://homescoper.co.uk (including subdomains) and any related services (together, the “Service”).
By using the Service, you acknowledge that you have read this Privacy Policy. If you do not agree with it, please do not use the Service.
The data controller responsible for your personal information for the purposes of GDPR compliance is homescoper.co.uk (company name: Buyerside Ltd), you may contact them at help@homescoper.co.uk.
2. Independence
Homescoper is an independent analytics and information service. We are not affiliated with, endorsed by, or otherwise connected to Rightmove, Zoopla, OnTheMarket, or any other property portal, estate agency, letting agency or government body. References to third parties are for identification purposes only.
3. Information We Collect
- Basic Profile Information: Email address only for login and registration.
- Usage Data: Information on how you interact with our platform. Anonymised Analytics data is collected via PostHog to understand website usage and improve our service.
- Technical Data: IP address and browser/device information is captured so we can understand and fix issues or bugs with our website. It may also be used for anonymised analytics to improve our service.
- Support and feedback: information you send us by email, contact form, survey or other channel.
- User content: saved properties, custom valuation inputs, and similar inputs you create in the Service.
- We do not collect or store any payment information, which is handled by Stripe Payments.
4. How We Use Your Information
Your information is used for the following purposes:
- To provide and maintain our service.
- To notify you about changes to our service.
- To allow you to participate in interactive features of our website.
- To provide customer support.
- To gather analysis or valuable information so that we can improve our website.
- To monitor the usage of our website.
- To detect, prevent and address technical issues.
- To comply with legal obligations.
5. Legal Basis for Processing Personal Data
Under GDPR, the lawful bases we rely on for processing this information are:
- Your Consent: For specific purposes such as email marketing.
- Contractual Necessity: To provide you with our services.
- Legal Obligations: To comply with our legal requirements.
- Legitimate Interests: For our legitimate interests in conducting and managing our business.
6. Lawful bases and how we use personal data
We use personal data for the purposes below. Our lawful basis depends on what we use the information for.
| Purpose | Information used | Lawful basis |
|---|---|---|
| Providing property reports and tools | Property records from public and licensed sources, including address-level EPC information, and estimates or guidance derived from those records, where this constitutes personal data. | Legitimate interests: helping prospective buyers understand properties, compare available information and make informed decisions. |
| Providing account features | Account and sign-in details, saved properties and preferences. | Contract: where necessary to provide the account services you request under our terms. |
| Keeping the website secure and reliable | IP addresses, technical information and security logs. | Legitimate interests: preventing misuse, investigating faults and protecting the service and its users. |
| Responding to enquiries and feedback | Contact details, correspondence and information you provide. | Legitimate interests: answering questions and resolving issues. |
| Handling data-protection requests | Correspondence, information needed to verify a request and records of the action taken. | Legal obligation: meeting our duties under data-protection law. |
7. Sharing Your Data
We may share information with third-party service providers, to support essential platform functionality. We may share information with legal authorities, when required by law.
We never sell user data.
8. Data Security
We take the security of your data seriously and implement appropriate measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of your data.
9. Your Data Protection Rights Under GDPR
Under GDPR, you have the following rights:
- The right to access - You have the right to request copies of your personal data.
- The right to rectification - You have the right to request correction of any information you believe is inaccurate.
- The right to erasure - You have the right to request the erasure of your personal data.
- The right to restrict processing - You have the right to request the restriction of processing your personal data.
- The right to object to processing - You have the right to object to our processing of your personal data.
- The right to data portability - You have the right to request that we transfer the data we have collected to another organization, or directly to you.
10. Property data opt-out
If you are the owner of a property and wish to request that data relating to your property is suppressed from display on the Service, please email help@homescoper.co.uk with the subject line “Property data opt-out” and include the full address of the property.
We will review your request and, where we are able to do so, suppress the relevant data from public display within a reasonable time. Please note that property data is derived from public registers and third-party sources; we can suppress its display on Homescoper but cannot remove it from those underlying sources. We may ask you to provide reasonable evidence of ownership before acting on a request.
11. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at help@homescoper.co.uk.