Privacy Policy

1. Introduction

HomeScoper values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information, including any data obtained through integrations with third-party services like Google.

The data controller responsible for your personal information for the purposes of GDPR compliance is homescoper.co.uk (company name: Buyerside Ltd), you may contact them at help@homescoper.co.uk.

2. Information We Collect

• Basic Profile Information: Email address only for login and registration.
• Usage Data: Information on how you interact with our platform. Anonymised Analytics data is collected via PostHog to understand website usage and improve our service.
• Technical Data: IP address and browser/device information is captured so we can understand and fix issues or bugs with our website. It may also be used for anonymised analytics to improve our service.
• We do not collect or store any payment information, which is handled by Stripe Payments.

3. How We Use Your Information

Your information is used for the following purposes:

• To provide and maintain our service.
• To notify you about changes to our service.
• To allow you to participate in interactive features of our website.
• To provide customer support.
• To gather analysis or valuable information so that we can improve our website.
• To monitor the usage of our website.
• To detect, prevent and address technical issues.
• To comply with legal obligations.

4. Legal Basis for Processing Personal Data

Under GDPR, the lawful bases we rely on for processing this information are:

• Your Consent: For specific purposes such as email marketing.
• Contractual Necessity: To provide you with our services.
• Legal Obligations: To comply with our legal requirements.
• Legitimate Interests: For our legitimate interests in conducting and managing our business.

5. Sharing Your Data

We may share information with third-party service providers, to support essential platform functionality. We may share information with legal authorities, when required by law.

We never sell user data.

6. Data Security

We take the security of your data seriously and implement appropriate measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of your data.

7. Your Data Protection Rights Under GDPR

Under GDPR, you have the following rights:

• The right to access - You have the right to request copies of your personal data.
• The right to rectification - You have the right to request correction of any information you believe is inaccurate.
• The right to erasure - You have the right to request the erasure of your personal data.
• The right to restrict processing - You have the right to request the restriction of processing your personal data.
• The right to object to processing - You have the right to object to our processing of your personal data.
• The right to data portability - You have the right to request that we transfer the data we have collected to another organization, or directly to you.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at help@homescoper.co.uk.